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Privacy Policy

Last Updated: 22 April 2025

This Privacy Policy describes how Hot Pizzeria (“we,” “us,” or “our”) collects, uses, and protects your personal information when you use our website hotpizzeria.ca and our services.

Background Location Access Justification (for Google Play Console)

Why your app needs background location access:

Our app requires background location access to support core functionality: [insert feature, e.g., real-time delivery tracking, location-based reminders, emergency services, fitness tracking]. This feature is critical to the app’s main purpose and cannot function properly without background location access.

How it benefits users:

This feature provides direct and continuous value to users. users can receive timely alerts even when the app is not open, or track their route during workouts without needing the app in the foreground].

Why foreground location is not sufficient:

The app must continue to receive location updates even when not actively used in the foreground, because [we need to deliver to correct address ), e.g., users may lock their phone or switch apps during use, yet expect the feature to keep working].

How you inform users:

We transparently communicate our use of background location through:

  • In-app permission prompts with clear explanations
  • A detailed privacy policy
  • Visible in-app settings where users can manage location access

Your Contact Information

For any privacy-related questions or concerns, you can reach us at:

  • Email: info@hotpizzeria.ca
  • Address: 1341 Meadow Drive, K4P 1N3, Greely ON
  • Phone: (613) 821-0800

Additional Information

We collect and process the following types of information:

  • Name and contact details
  • Delivery address
  • Order history and preferences
  • Payment information
  • Website usage data
  • Customer feedback and communications

We use this information to:

  • Process and deliver your orders
  • Improve our services and menu
  • Send you promotional offers (with your consent)
  • Maintain and optimize our website
  • Comply with legal obligations

How We Protect Your Data

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • SSL encryption for all data transmissions
  • Secure payment processing through certified providers
  • Regular security assessments and updates
  • Limited access to personal data by authorized personnel only
  • Employee training on data protection and privacy
  • Secure data storage systems with regular backups

Data Breach Procedures

In the event of a data breach, we will:

  1. Immediately investigate and contain the breach
  2. Assess the scope and risk of the breach
  3. Notify affected individuals within 72 hours of discovery
  4. Report to relevant authorities as required by law
  5. Document the incident and take corrective measures
  6. Review and update security procedures

Third Parties We Receive Data From

We may receive information about you from:

  • Payment processors
  • Online ordering platforms
  • Social media platforms (if you connect with us)
  • Delivery service partners
  • Customer review platforms
  • Analytics providers

Automated Decision Making and Profiling

We engage in limited automated decision-making and profiling:

  • Order processing automation
  • Delivery route optimization
  • Customer preference analysis for menu recommendations
  • Marketing segmentation for promotional offers

You have the right to:

  • Object to automated decision-making
  • Request human intervention
  • Express your point of view
  • Contest automated decisions

Industry Regulatory Disclosure Requirements

We comply with:

  • Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Provincial privacy laws
  • Food service industry regulations
  • Payment card industry (PCI) standards
  • Canadian Anti-Spam Legislation (CASL)

Additional Compliance Information

  • We maintain appropriate food safety and hygiene certifications
  • We follow local health department guidelines
  • We adhere to advertising standards and regulations
  • We maintain records as required by law

This privacy policy is regularly reviewed and updated to ensure compliance with applicable laws and regulations. We encourage you to review this policy periodically for any changes.

Who we are

Our website address is: https://hotpizzeria.ca.

What personal data we collect and why we collect it

Comments

ACCOUNT REMOVAL

After creating a user account customer are able to Remove their User by Deleting their account from account setting

When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Additional Information

We collect and process the following types of information:

  • Name and contact details
  • Delivery address
  • Order history and preferences
  • Payment information
  • Website usage data
  • Customer feedback and communications

We use this information to:

  • Process and deliver your orders
  • Improve our services and menu
  • Send you promotional offers (with your consent)
  • Maintain and optimize our website
  • Comply with legal obligations

How We Protect Your Data

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • SSL encryption for all data transmissions
  • Secure payment processing through certified providers
  • Regular security assessments and updates
  • Limited access to personal data by authorized personnel only
  • Employee training on data protection and privacy
  • Secure data storage systems with regular backups

Data Breach Procedures

In the event of a data breach, we will:

  1. Immediately investigate and contain the breach
  2. Assess the scope and risk of the breach
  3. Notify affected individuals within 72 hours of discovery
  4. Report to relevant authorities as required by law
  5. Document the incident and take corrective measures
  6. Review and update security procedures

Third Parties We Receive Data From

We may receive information about you from:

  • Payment processors
  • Online ordering platforms
  • Social media platforms (if you connect with us)
  • Delivery service partners
  • Customer review platforms
  • Analytics providers

Automated Decision Making and Profiling

We engage in limited automated decision-making and profiling:

  • Order processing automation
  • Delivery route optimization
  • Customer preference analysis for menu recommendations
  • Marketing segmentation for promotional offers

You have the right to:

  • Object to automated decision-making
  • Request human intervention
  • Express your point of view
  • Contest automated decisions

Industry Regulatory Disclosure Requirements

We comply with:

  • Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Provincial privacy laws
  • Food service industry regulations
  • Payment card industry (PCI) standards
  • Canadian Anti-Spam Legislation (CASL)

Additional Compliance Information

  • We maintain appropriate food safety and hygiene certifications
  • We follow local health department guidelines
  • We adhere to advertising standards and regulations
  • We maintain records as required by law

This privacy policy is regularly reviewed and updated to ensure compliance with applicable laws and regulations. We encourage you to review this policy periodically for any changes.